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Explorium Parties Terms & Conditions

  • When booking a party at Explorium, a minimum of two weeks notice is required in advance of the party date. Due to scheduling and availability we cannot accommodate last minute bookings.
  • When booking a party you must agree to Explorium’s general Terms and Conditions and to abide by Explorium’s supervision policy, which requires a ratio of 1 adult to every 6 children. For example: 12 children requires 2 adults, 18 children requires 3 adults etc.
  • One adult per 6 children will be included in the price of booking. Additional adults will be subject to a supplement charge. This is to ensure maximum comfort and safety for all members of the party.
  • A waiver must be completed by all party participants. Each minor (under 18) must have a waiver signed by a parent/guardian. Each adult (18+) must sign their own waiver. Explorium waivers are valid for one year from the signing date. The online waiver can be found here.
  • Party parents/adult supervisors will be asked to complete a waiver on the day of the party for any guests not having completed a waiver. One adult may sign for up to six minors.
  • Adults must be 18 years and over and are required to supervise party guests at all times through the duration of the event until guests have been picked up by their own parent(s)/guardian(s). Explorium party hosts are responsible for ensuring your party runs smoothly and providing assistance during activities/in the party room, however supervision of party guests is the responsibility of accompanying adults. Explorium will not be responsible for any injury or damage caused where children are unsupervised or guests are non-compliant with Explorium’s health and safety policies.
  • Only those adults booked into the party as supervising adults will be allowed access into Explorium’s activity areas. Parent(s)/guardian(s) collecting guests will be required to check in and wait at reception, or will be escorted back to the party room.
  • Any additional children/siblings/adults wishing to attend the party must be included in the guest list at the time of booking or added to the guest list a minimum of 5 days prior to the party date as per our booking confirmation policy. Additional guests added on the day of the party must pay full admission price for activities dependant on availability and be aware of the height and age restrictions for Explorium activities.
  • Our confirmation policy for party bookings requires that a final guest list including full names of all adults and children attending the party be provided 5 days prior to the party date. This is in order for us to ensure all waivers have been signed and logged in our system. At this time we also ask that parents inform us of any dietary restrictions, allergies, or health restrictions of party guests.
  • As we have catering services onsite we do not allow outside food to be consumed on the premises or in our party rooms with the exception of birthday cake. Our party packages do not include a birthday cake - this is the responsibility of the party hosts. Should there be a guest with a specific allergy wishing to provide their own food, Explorium will be happy to accommodate, if notice given.
  • Explorium is happy to provide limited party decorations. We ask that guests do not hang or stick their own decorations to the wall or surfaces in the party room and that any balloons or decorations are kept in the party room for the duration of the event. We do not allow sparklers or candles other than basic ones for safety purposes.
  • Explorium does not accept responsibility for any loss or damage to any personal property brought onto the premises.

 

Payment & Cancellation Policy

  • When booking a party you are required to put down a minimum deposit of €150 which will be put towards the total cost of your party. This deposit is non-refundable in the event of cancellation in line with our cancellation policies. The remaining balance must be paid 3 days before the party.
  • In the event of cancellation, outside our policy window, a credit of the amount paid will we issued to you for future use at Explorium.
  • If you wish to cancel or amend your party booking, we require a full weeks’ notice (7 days) prior to the date of your party. Your deposit is non-refundable, in line with our general terms & conditions.
  • For parties that have been booked in a minimum of two weeks before the party date we cannot offer any refunds for cancellations.
  • For parties that have been booked in advance of the minimum two week booking policy, we require a full week’s notice (7 days) in order to amend your booking and where possible, will endeavor to meet your request.

 

“I acknowledge and accept that I have read and fully understand and agree to adhere to all of the above in addition to Explorium’s general Terms and Conditions prior to my signing”

Frequently Asked Questions

How do I book?

  • Please familiarize yourself with our party terms and conditions prior to booking. To request to book a party, fill out our booking inquiry form and a member of our events team will be back to you shortly. For inquiries by phone please call 01 9602000 and ask to speak to a member of the events team about a party booking.
  • Please note: we respond to and schedule all bookings on a first come first serve basis between office hours Monday-Friday. We will do our best to accommodate your booking request however we have limited party slots available and demand is high.

What party slots are available?

  • We have reserved party slots available on Friday evenings and throughout the day on Saturdays and Sundays. Available slot times are dependent on the package and activities being booked. All bookings are dependent on availability.

When do I need to confirm by?

  • When booking a party, Explorium requires ten working days notice in advance of the party date. Due to scheduling and availability we cannot accommodate last minute bookings.
  • Our confirmation policy for party bookings requires that the final numbers, guest list, and food order be provided 48 hours before or on the last working day prior to the party date. At this time we also ask that parents inform us of any dietary restrictions, allergies, or medical restrictions (ex: asthma) of party guests.
  • As per our party terms and conditions you will be charged for a minimum of 14 guests. If you arrive on the date with less numbers that you confirmed you will be charged if your shortfall exceeds 2 people. If your arrive on the date with more numbers that you confirmed any additional guests must pay full package price for activities dependant on availability.

What are the minimum and maximum numbers for party guests?

  • The minimum number of guests for a party is 14 children with 2-3 adults supervisors free.
  • When booking a party you must agree to Explorium’s Terms and Conditions and to abide by Explorium’s supervision policy, which requires a ratio of 1 adult to every 6 children (e.g: 12 children requires 2 adults, 18 children requires 3 adults etc).
  • The maximum number of guests we can accommodate for a party is dependant on the package you choose. For Adventure and Junior packages the capacity is limited for safety purposes and customer experience. Please let us know upon booking what your estimated numbers are and we can schedule your party accordingly. Final numbers, guest list, and food order must be provided 48 hours before or on the last working day prior to the party date.

Do parents need to stay at the party?

  • The birthday parents/guardians are required to stay with the party at all times. Parties with over the minimum 14 party guests will need to book additional adults per our supervision policy of 1 adult to 6 children. Unfortunately, due to capacity restrictions at weekends we cannot accommodate a large number of adult guests, especially for larger parties.
  • One adult per 6 children will be included free of charge on the booking. For shared parties, the birthday celebrants parents will be included free of charge. Additional adults will be subject to a supplement charge of €5. This is to ensure maximum comfort and safety for all members of the party.
  • Adults (18+) are required to supervise party guests at all times through the duration of the event until guests have been picked up by their own parent(s)/guardian(s). Only those adults booked into the party as supervising adults will be allowed access into Explorium’s activity areas. Parent(s)/guardian(s) collecting guests will be required to check in and wait at reception, or will be escorted back to the party room.

Can younger siblings participate?

  • Younger siblings are welcome to participate once having a waiver signed and included on the guest list.
  • Please be aware that many of our activities at Explorium have age or height restrictions for the safety and comfort of our guests. For activities such as Sports and Science please be aware that younger children might not be able to participate.

How do I order food? Can I bring my own?

  • All of our party packages include the cost of catering. This is done through our very own LookOut Cafe. A menu will be provided to you at the time of your booking to order from. We will confirm your order 5 days prior to the date of your party along with your finalised guest list and any dietary restrictions.
  • As we have catering services onsite we do not allow outside food to be consumed on the premises or in our party rooms with the exception of birthday cake. Our party packages do not include a birthday cake - this is the responsibility of the party hosts. Should there be a guest with a specific allergy wishing to provide their own food, Explorium will be happy to accommodate, once adequate notice is given.

Do you assist with the party?

  • Each party at Explorium comes with a dedicated party host who is there to guide your party to each activity and assist with your check in. Additionally, all of our activities in sports are instructor led, and all the exhibits in both our science and junior sections are operated by our knowledgeable staff. Although our team and party hosts will manage your party through Explorium’s exciting science and sport wonderland, supervision of party guests is the responsibility of accompanying adults.

What do I need to bring/wear for my party?

  • At Explorium we have the facilities to take care of all your party needs - all you need to bring is the birthday cake!
  • Be aware that when booking a party with a Sports activity we recommend those visitors dress in comfortable clothing and footwear suited for physical activity.
  • Explorium is a fun, active day out so we recommend comfortable clothes and footwear for all sections.